Shipping policy

Below you will find details of our shipping process. For more details, please see our shipping policy.

We deliver currently to UK, NORWAY and DENMARK.

UK: The total delivery time is 7 to 11 working days .

NORWAY and DENMARK: The total delivery time is 8 to 13 working days .

UK: Free Standard Shipping

NORWAY and DENMARK: 10£ Standard Shipping

Yes, as soon as your order is shipped, you will receive a tracking number to follow your package in real time via our order tracking page.

Refunds, Returns and exchanges

Below you will find details of our return and refund policy. For more details, see our return and refund policy.

You can return your loafers within  30 days  of receipt, as long as they are in new and unused condition.

Yes, if the size does not fit, you can exchange your loafers or insoles. The item must be returned in its original condition, unworn and in its original packaging, within 30 days of receipt.

Unit 13 Freeland Park, Wareham Road, Poole, Dorset, United Kingdom, BH16 6FH.
Please ensure the item is returned in its original condition

If you receive damaged or defective products, contact us immediately with a description of the problem and photos of the affected product. We will guide you through the steps for a return or replacement.

Payment Methods

Find answers to frequently asked questions about our payment policy below. For more details, see our Payment Policy

We accept multiple payment methods including credit and debit cards (Visa, MasterCard) and Apple Pay. These options provide flexibility and security for all our customers.

Yes, all transactions on our site are protected by advanced SSL technology, ensuring the confidentiality and security of your data. We regularly update our systems to meet the latest security standards.