Order Cancellation

Order Cancellation Policy for Narvigo.com

Last Updated: October 27, 2024

At Narvigo.com, we are committed to providing the best possible experience for our customers. If you wish to cancel your order, please follow the procedures outlined below.

How to Cancel an Order

You can cancel your order directly from your confirmation email within one hour of placing it. Simply scroll down to the “You’ve changed your mind” section and follow the instructions.

If more than 60 minutes have passed or if you have any questions, please contact us at support@modish-vogue.com, and we will assist you in finding a solution.

Cancellation Processing Time

Cancellation requests will be processed within 24 to 48 hours after we receive your request.

Conditions for Cancellation

To cancel your order, the following conditions apply:

• Your order can be canceled if it has not yet been shipped.
• If the item is damaged, has incorrect dimensions, or does not match the photos displayed, you may also request a cancellation.

Consequences of Cancelling After Shipping

Once an order has been shipped, the customer does not have the option to cancel the order. In this case, standard return procedures must be followed for unwanted items.

Confirmation of Cancellation

If you cancel your order using the link in your confirmation email, you should receive a confirmation email indicating that your order has been successfully canceled. If you do not receive confirmation, please contact us at support@modish-vogue.com, including your original order number.

Issues with the Auto-Cancel Option

If your order contains a gift card or if you are having trouble with the auto-cancel option, please email us at support@modish-vogue.com as soon as possible, including your order number and cancellation/change request. We will assist you promptly.

Contact Us

For any questions or concerns regarding our cancellation policy or any other inquiries, please contact us at:

• Email: contact@modish-vogue.com
• Phone: +44 7457 409312